Support

We hope you won't need to, but we understand that you need to be able to log your support calls as and when they occur. Our online tool gives direct access to your own support account. Report problems, request additional functionality or request an action online 24/7. All items are tracked in our Change Management System and you will get real time updates on the status of your request. Follow the link to go to the Support Login page.

Sometimes you may prefer to use email to send detailed information such as reports or screen captures that illustrate your problem accurately and succinctly. If possible, please initiate the support call using the online tool and reference your support event number in the email.

Email us at support@spectralworks.com

Of course you can always use the telephone:

+44 161 327 2143

Our Products

AnalyzerPro

AnalyzerPro

AnalyzerPro® is a productivity software application for LC-MS and GC-MS data with support for multiple vendors’ data. This comprehensive post-processing utility provides optimized workflows for sample-to-sample comparison, target component analysis, quantitation and library searching for data generated from any LC-MS and GC-MS platform. Using its proprietary algorithms to detect obscured components that existing software packages are unable to find without .....

AnalyzerPro XD

AnalyzerPro XD

AnalyzerPro® XD is the latest version of our productivity software application now available with support for two dimensional chromatography. Two-dimensional chromatography is a powerful analy­tical tool that has evolved from technology used mainly in the R&D laboratory to a robust commercially available soluti­on from several manufacturers. The technology continues to evolve to address challenges in the analysis of complex samples...

RemoteAnalyzer

RemoteAnalyzer

RemoteAnalyzer is the only open access software solution for today’s fast-paced laboratory. It is designed to operate and optimize the management of multiple locations, multiple types of analyses, multiple scientists of the entire skill set range as well as multiple instrument types from a variety of different vendors. See a case study from the University of Durham regarding their implementation. The walk-up ......

NIST MS Library

NIST MS Library

The NIST/EPA/NIH Mass Spectral Library with Search Program is the standard MS spectra reference database. This library is available with version 2.0g of the full-featured NIST MS Search Program for Windows and includes ....